About Us
Reynard Africa
Joyce Wamboi
Managing Director
Message from the Managing Director
Prior to starting Reynard Africa 2012, my professional journey led me to Dubai where I worked for various top furniture solution providers. This lead me to headhunted By one of the top Miller Knoll dealers in UAE. It was during this time that my fascination with workplace solutions grew, and I became determined to bridge the gap I noticed in our local market. Armed with the knowledge and experience I gained, I set out to establish a business that focuses on projects where our unique approach adds value, and where exceptional service is expected and delivered.
At the core of our work philosophy is honest and open communication throughout every project. We pride ourselves on keeping our promises and treating our clients and suppliers as partners in the process. I firmly believe that this collaborative approach yields superior results.
In the early years, Reynard consisted mainly of myself and Carol, our first employee who provided invaluable administrative support. Additionally, my business partner Sam, brought his extensive financial expertise to the table. However, as the need for growth became apparent, we made the decision to bring on board a youthful team with an keen eye on furniture innovations who share passion and thirst for knowledge. We sought individuals with the potential to learn and grow alongside us.
Reynard Africa is a leading supplier of high-quality furniture, fabrics, and wallpaper in Kenya, Uganda, Rwanda, and Tanzania. As the sole dealer of Herman Miller in the region, we pride ourselves on offering top-notch imported furniture. With partnerships with brands like Kano, Nowystyl and Fabric Bank, we bring the best of global design to the local market. Our specialization in bespoke furniture and wallpapers caters to the unique needs of the hospitality industry.
Experience
With over 10 years experience, Reynard Africa has developed a deep understanding of the market and our clients’ needs. We strive to provide innovative and functional solutions to enhance any space.
Global Overview
East Africa Overview
“The role of the designer is that of a very good, thoughtful host anticipating the needs of his guests.” - Charles Eames.
Our Philosophies
Proactive
We as Reynard Africa are result driven with a proactive approach.
Client Satisfaction
We always provide honest, clear and coherent communication, keeping our clients updated and involved from start to finish.
Service-Oriented
Customer service is equally important to the quality of product we supply. We strive to offer unparalleled high-quality service to our clients on every project.
Partnership
We view our relationships with our customers as a partnership that should continue after day one, with our team always being available for assistance when needed.
Solution-Driven
Due to our level of expertise, we are always able to proactively assist our customers with effective solutions, despite any challenges that may arise.
Experienced Team Members
We pride ourselves on the skillset of our team members. We are only as good as the team we work with, and this is reflected by the expertise of our staff.
Promises
Reliability is also a core principle of our brand, and we have built an excellent reputation in the industry for trusted and dependable service that is second to none.
In managing the logistics of orders, shipments and deliveries Reynard Africa meets the highest professional standards.
Quality assurance is guaranteed by outstanding supply chain and project management departments, as illustrated by our Herman Miller warranty which is 12 years based on 24 hours a day, 365 days a year of usage. For other suppliers warranty documents are provided.
Products arrive in prime condition, and great care is taken in the handling and installation of consignments by experienced personnel.
Customer Care is paramount to our business, and well-trained teams provide exemplary customer service for clients, stakeholders and key contacts.
Services
Although we have the capabilities to do in-house design and space planning, we normally work in partnership with designers, project managers and fit-out companies to offer the best solution to our clients within budget restrictions and time limitations. We implement the best methods to guarantee timely ordering, delivery and installation, with at all times an open and honest communication with clients, suppliers and other stakeholders in the project.
We work with the best products, manufacturers and the best trained and skilled installation crew, under our supervision, and offer the best after-sales service and maintenance, to guarantee client satisfaction throughout the project.
We aim to keep our promises and live up to or exceed our client’s expectations.
- Dedicated Single Point of Contact
- Design and Product Specification
- Quotations and Budget Evaluation
- Project Management
- Installation executed by a fully Trained Team
- Product Training and Ergonomic Workshop
- Dedicated After Sales Service Inclusive of Repair and Works
additional orders and general churn.
Environmental Policy
We believe the future quality of human life is dependent on both economic vitality and a healthy, sustainable natural environment. We do not see these goals as mutually exclusive, but inextricably linked. Mankind’s future depends on meeting the needs and aspirations of a growing global population, while
enhancing and protecting the ecosystem on which all life depends.
Environmental responsibility plays a pivotal role in the strategic vision hence we actively promote environmentally sustainable
workplace solutions.
Our products have won certification from the globally recognized Leadership in Energy and Environmental Design (LEED) Green Building Rating System.
Environmental Standard
- AFARDI
- Green Tag
- Green Guard China
- Environmental Label
- BIFMA X7.1
- LEED Certification
Manufacturing Standard
- ISO9001
- ISO18000
- ISO14001
Performance Standard
- ANSI/BIFMA
- X5.5, AN/NZS 4442
- GB/T 3325
Dealership Launch Event
MillerKnoll Associate Dealership Launch Event Photos